NOTICE OF NONDISCIMINATION/FILING A GRIEVANCE

Journey Hospice complies with applicable federal civil rights laws and does not discriminate, exclude or treat people differently on the basis of social status, political belief, sexual orientation, race, color, religion, national origin, age, sex, or disability with regard to admission, access to treatment or employment.

Journey Hospice provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, other formats); and free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.  If you need these services, contact the Administrator.

If you believe that Journey Hospice has failed to provide these services or discriminated in any other way, you may file a grievance in person or by mail, phone or fax by using the following contact information.  If you need help filing a grievance, our Civil Rights Coordinator is available to help: Administrator, Journey Hospice, 2101 Belmont Avenue, Suite 3000, Philadelphia, PA 19131-1648; phone (215) 649-7200; or fax: (215) 649-7275.

The availability and use of this grievance procedure does not prevent you from pursuing other legal or administrative remedies:

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by using the following methods: